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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Corbin

November 5, 2026

5  out of  5
rating by Robert Corbin
"Very helpful"
We responded:
"Great Day Robert!!!

Thank you for the excellent review! "
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Raquel Strand

November 4, 2026

5  out of  5
rating by Raquel Strand
"Andrea and Christina at the Devon Mack State Farm Agency did an exceptional job helping me through the claims process. They were patient, helpful, and friendly, and they made everything easy to understand. I am grateful for their excellent service and would recommend the agency to all my friends and family."
We responded:
"Great Day Raquel!!!

Thank you for taking the time to leave a review about the excellent service you received from Andrea and Christina regarding your claim. We thank you for trusting us with your business!"
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Julius Cropper

October 27, 2026

5  out of  5
rating by Julius Cropper
"Andrea did a magnificent job at getting me the quotes and policy information I needed in a timely manner. She remained exceptionally professional at all times and took care of all of my needs!!!"
We responded:
"Great Day Julius!

Thank you for the outstanding review! We are happy to hear you were happy with your rates with us! Welcome to the State Farm Family!"
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Judith Byam

October 26, 2026

5  out of  5
rating by Judith Byam
"Andrea was very professional and prompt with my policy quote. She did an outstanding job!"
We responded:
"Great Day Judith!!!

Thank you for the excellent review! We are happy to hear about your outstanding, prompt and professional experience with Andrea!!!"
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Rob Haymond

October 7, 2026

5  out of  5
rating by Rob Haymond
"Andrea is great and puts “Jake from State Farm” to shame!!! Awesome experience."
We responded:
"Great Day Rob!!!

Thank you for the excellent review!!! We are glad to hear you had an awesome experience and thank you for trusting us with your business!!!"
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Rodney Merritt

September 28, 2026

5  out of  5
rating by Rodney Merritt
"Andrea Bassett did an outstanding job!"
We responded:
"Great Morning Rodney!!

Thank you for the review!!! We are happy to hear you had outstanding experience with Andrea and we thank you for trusting us with your business!!!"
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Mike Spence

September 18, 2026

5  out of  5
rating by Mike Spence
"Andrea was awesome to work with,an made everything simple thanks for such a great quote"
We responded:
"Great Day Mike!!!

Thank you for providing this excellent review! We are glad Andrea was awesome to work with and the quote she provided was great!!!
"
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Peaches

September 18, 2026

5  out of  5
rating by Peaches
"Great source for driving and discounts. Employees are so helpful and respectful. Whatever I have a question about it's always answered by the end of the call. I would recommend anyone to do their business at State Farm in Nelsonia. Andrea was great at serving all of my vehicle insurance needs."
We responded:
"GreatAfternoon Karen!!!

Thank you for the review. We appreciate you trusting us to provide coverage for you."
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Alex et erisna Erius

September 17, 2026

5  out of  5
rating by Alex et erisna Erius
"I’m glad I came here. The lady was very kind, and I’m really happy with the service. Thank you!"
We responded:
"Great Day Alex!!!

Thank you for the excellent review!!!"
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Messinger2 Jed

September 2, 2026

5  out of  5
rating by Messinger2 Jed
"Anytime I call these guys at Devon Mack’s State Farm they make what I thinks a problem into a solution. Knowledgeable, friendly,and most important competent. Highly recommended"
We responded:
"Great Day!!!

Thank you so much for taking the time to share about your experiences with our office. Daily we strive to give the best service possible and your acknowledgment motivates us to continue working hard to serve our community well!!!"
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Denise Golden

August 27, 2026

5  out of  5
rating by Denise Golden
"If you’re looking for a good insurance company for your home, car, look no further Devon Mack is the one that you need. He has the most efficient team on board. They will handle all your needs and treat you with such high respect. I am so thankful that I had the opportunity to work with Marie Merritt. She helped me With my homeowners insurance. Beautiful woman certainly an asset to Devon Max‘s office I can say. So I can say this if you tried all the rest and they did not do their best. Try out Devon Mack And his team and they will do the rest. Look no further because they are the best. Thank you, Devon Mack, and Marie Merritt"
We responded:
"Great Day Denise!!!

We are ecstatic to hear about your experience with Marie in helping you insure your Home!!! Thank you so much for the excellent review and for trusting us with your business!"
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Dontae Maurice

August 18, 2026

5  out of  5
rating by Dontae Maurice
"The professionalism and customer service is always top tier!!"
We responded:
"Great Day Dontae!!!

Thank you for the excellent review about our professionalism and top tier customer service and thank you for trusting us with your business!!!"
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Will Corbin

August 12, 2026

5  out of  5
rating by Will Corbin
"Absolutely a pleasure to work with lady was Soo nice and the local vibe was reassuring highly recommend !!"
We responded:
"Great Day Will!!!

Thank you for the "5" Star review!!! Glad to hear you had a pleasurable experience!!"
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Aniya

August 7, 2026

5  out of  5
rating by Aniya
"Andrea was amazing! She made me feel like I was speaking to one of my aunties. She fully informed me of everything and answered any questions that I had and made me feel comfortable and confident!"
We responded:
"Great Day Aniya!!!

Thank you for taking the time to share about your experience with Andrea!!! We are glad the experience made you feel comfortable and confident and we thank you for trusting us with your business!!!
"
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Danielle Duffy

August 3, 2026

5  out of  5
rating by Danielle Duffy
"Andrea was awesome with helping me save money on my new policy and went the extra mile explaining my coverages to me."
We responded:
"Great Day Danielle!!!

Thank you for the awesome feedback!! We are glad to hear Andrea helped you save money and explained everything to you! Welcome to the State Farm Family!"
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Beverly Kendle

July 31, 2026

5  out of  5
rating by Beverly Kendle
"Definitely saved us a lot of Money on Car INS and Homeowners INS
Andrea answered all my questions
Great attitude and professional"
We responded:
"GreatDAY Beverly!!!

Thank you for the review!!! Andrea loves to assist Policyholders with saving them money on Car and Home insurance!!!"
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Dewayne Walker

July 28, 2026

5  out of  5
rating by Dewayne Walker
"Amazing service, thanks Maria for making this process so easy."
We responded:
"Great Day Dewayne!!!

Thank you for providing us with an amazing review! We are happy to hear Marie was able to make the process easy for you!!!"
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charlene finney

July 21, 2026

5  out of  5
rating by charlene finney
"My experience with my auto insurance has been a delight. The individual that provided help to me. She is knowledgeable on the issues of insurance."
We responded:
"Great Day Charlene!!!

A big thank you for trusting us with your auto insurance needs! We are delighted to hear you had a great experience with us!
"
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Lori Rogers

July 8, 2026

5  out of  5
rating by Lori Rogers
"After 30 years with my current insurance company I reached out to State Farm and Andrea was absolutely amazing made you feel like family."
We responded:
"Great Day Lori!!!

Welcome to the State Farm family!! Andrea as well as our entire team’s mission is to provide excellent and welcoming service to all. We appreciate your business and thank you for taking time to share your experience with us!
"
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Veronica Rodriguez

July 7, 2026

5  out of  5
rating by Veronica Rodriguez
"Great experience went above and beyond to help with getting car insurance. Andrea was amazing and would definitely recommend her."
We responded:
"Great Day Veronica!!!

Thank you for taking the time to share about your experience with Andrea!!! She and all of us here strive to provide exceptional service and thank you for trusting us with your business!!!
"
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orville anderson

July 6, 2026

4  out of  5
rating by orville anderson
"Easy and convenient to reach when we have questions or queries. Greet insurance
deals on our cars."
We responded:
"Great Day Orville!!!

Thank you for your feedback. We are glad we were able to provide you with a great rate on your auto insurance and answer your questions! "
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Carrie Crippens

July 6, 2026

5  out of  5
rating by Carrie Crippens
"Andrea had very good service"
We responded:
"Great Day Carrie!!!

Thank you for taking the time to share about the service you received from Andrea and thank you for trusting us with your business!"
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david burkhead

June 9, 2026

5  out of  5
rating by david burkhead
"Great support, agents are very knowledgeable, patient, and quick to respond!"
We responded:
"Great Day David!!!

Thank you for taking the time to share about your experience!!We’re happy we met your expectations and we are honored to help you protect and provide for what’s most important to you!"
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Maurice Johson

June 4, 2026

5  out of  5
rating by Maurice Johson
"Great team. Insurance was definitely cheaper than what I was paying."
We responded:
"Great Day Maurice!!!

We’re happy to see your review and thrilled you had a positive experience with us!!!"
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Kara Moore

May 15, 2026

4  out of  5
rating by Kara Moore
"I was help satisfactorily, but I did have someone answer the phone and give me a completely different answer than what I was previously told by another agent. Fortunately we were able to figure it out and get things going."
We responded:
"GreatDAY Kara.

Thank you for your feedback. We strive to provide 5 star assistance at all times. Please let us know a good time to reach out to you to help us improve."